Privacy Policy

Data Privacy Policy

By accessing this website, you (“visitor”) consent to the terms of this privacy policy (“Policy”). By submitting your information to Imperial Milestone Pvt. Ltd., you agree to the processing of such information in the manner described below.

1. Introduction

At Imperial Milestone Pvt. Ltd. (“Imperial Milestone”), we value your privacy and are committed to protecting your personal and sensitive information. This policy outlines how we collect, process, store, and share personal data through this website in compliance with applicable laws, including:

  • The Information Technology Act, 2000 – Section 43A;

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Imperial Milestone follows the principle of “Privacy by Default”, ensuring that your personal data is treated with the highest level of confidentiality from the outset.

2. Scope

This policy applies to all visitors accessing or interacting with Imperial Milestone’s official website or digital platforms.

3. Information Covered by This Policy

3.1 Personal Information

Information that can identify an individual, including but not limited to:

  • Full name

  • Address

  • Contact details

  • Email address

  • Date of birth

  • Gender

3.2 Sensitive Personal Data or Information (SPDI)

Includes information such as:

  • Passwords

  • Financial details (bank account, card information)

  • Health records

  • Biometric data

  • Sexual orientation

  • Medical history

  • Any other personal data shared for services or lawful contracts

Note: Publicly available data or information disclosed under any law, such as the Right to Information Act, is not considered SPDI.

4. Purpose of Data Collection

Imperial Milestone may use your data for purposes including:

  • Providing access to product and company information

  • Processing inquiries, orders, or applications

  • Enhancing user experience and services

  • Sending notifications, alerts, or updates

  • Managing contractual obligations

  • Conducting analytics and improvements

  • Legal and regulatory compliance

5. Collection of Information

Only the minimum necessary information is collected for specific business or legal purposes. Imperial Milestone may use cookies or session data to authenticate users and secure interactions.

You are responsible for the authenticity of the information you provide.

6. Access, Correction, and Consent Withdrawal

You may modify or correct your information using tools on the website. If you wish to withdraw consent or have issues accessing such options, please contact our Grievance Officer (details below in section 9).

7. Retention, Processing, and Security

7.1 Retention

Your data is retained only for as long as required for:

  • Legal compliance

  • Contractual requirements

  • Business purposes

7.2 Security

Imperial Milestone has adopted industry-standard security protocols, including:

  • Technical and organizational safeguards

  • Regular review of security measures

  • Compliance with global best practices

8. Disclosure of Information

Imperial Milestone will not disclose your personal data except:

  • With your explicit consent

  • As required under law or legal obligations

  • To third parties (e.g., partners, vendors) under strict confidentiality and security compliance

9. Grievance Redressal / Contact

For feedback, concerns, or to report a privacy issue, contact:

Grievance Officer
Email: [data.privacy@imperialmilestone.com]
(Replace this with your actual contact email)

10. Mobile and Application Privacy

Imperial Milestone may also collect personal information through its mobile applications (if applicable). This includes data provided by you and automatically collected non-personal data (e.g., usage trends, location data). We use this information to:

  • Offer personalized services

  • Improve app performance

  • Send relevant updates

  • Ensure legal compliance

Note: Comments or content shared publicly on applications are not protected under this policy.

11. Policy Updates

Imperial Milestone reserves the right to modify this Policy at any time. We recommend checking this page periodically to stay informed of changes.

12. Governing Law and Jurisdiction

This Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Rajasthan, India.